Return & Refund Policy
The following general returns policy is applicable on elixirjunior.in.
Elixir Junior understands how much you value your purchase. Therefore Elixir Junior aims at providing a hassle free experience across India. Elixir Junior offers you the option to return or exchange items purchased on Elixir Junior within 7 days of receipt.
In general, an item may be eligible for return within the applicable return window if it fulfils one or more of the following conditions:
- Was delivered in a physically damaged condition.
- Has missing parts or accessories.
- Is different from what was ordered.
- Is different from its description on the product detail page on elixirjunior.in.
All items must be returned in their original condition, with box intact, user manual, box/packaging as delivered to you.
We may reject the return pickup if the items are not returned according to the policy mentioned.
If you would like to exchange Elixir Junior product, please contact our customer care service to place exchange request. Please ensure product is unused, Hand over the original product to our delivery staff and receive the exchange item from him.
When you return Elixir Junior, refunds are issued to the payment method used at the time of purchase.
The process of refund starts as soon the quality check of the product gets completed. It can take up to 10 days for us to start the refund process.
The standard time-frame is 4 to 5 business working days, If the above mentioned time-frame has passed and you have still not received the refund, please contact your credit or debit card issuer or your bank for more information.
Shipping Cost of Elixir Junior will not be refunded.